Name of services:
Person in charge of this services:

Email:

Telephone (+country code): extension: bext time to reach:

Overarching Criteria: To provide a sustainable service to customers.

Criteria Elements

Sustainability (30%)

Practicality (30%)

Innovation (20%)

Availability (20%)

Sustainability Questions

1. How does your service contribute to a sustainable environment?

2. In what ways does your service help reduce carbon emissions?

3. Does your service produce reduced pollution levels compared with competitors?

4. How do you ensure that your service minimizes waste by-products?

5. How does your service make best use of natural resources?

6. How does your service raise the quality of life for its consumers?

Practicality Questions

1. How does your service operate within a sustainable infrastructure?

2. How well does your service integrate into other sustainable systems and networks that surround it?

3. How does your service encourage more sustainable consumer behavior?

4. Does your service have a sustainable procurement policy towards suppliers?

5. How are you able to measure the environmental impacts of your service?

6. Does your service have any other sustainability accreditation currently?

Innovation Questions

1. How does your service make best use of renewable and alternative energy technologies?

2. How does your service make best use of sustainable manufacturing and operating technologies?

3. How does your service make best use of sustainable electronic technologies?

4. How does your service make use of other sustainable low carbon technologies?

Availability Questions

1. How widely accessible and available is your service?

2. How do consumer pricing strategies encourage use of your service?

3. How is maximum and best use of your service promoted to consumers and stakeholders?

4. Are there sustainable plans to expand your service offerings by frequency, users or numbers?